Your Privacy
Hold them up is committed to ensuring that your privacy is protected.
We explain below:
- The information we collect and how we use it
- Our use of Cookies and other information gathering technologies
- How we protect your information
- Sale of Business
- Updating your details
- Changes
- How to contact Hold them up
Information We Collect & How We Use It
When you place an order, or use any online form on our website we need
to know your name and other information such as your postal address,
e-mail address, telephone number and your credit card number and
expiry date or bank account details etc. By submitting this
information you consent to use of the information in accordance with
this Privacy Policy as amended from time to time.
We gather this information to allow us to process your request. The
relevant information is then used by us, our agents and
sub-contractors to provide you with the service you have requested and
to communicate with you on any matter relating to the provision of the
service in general.
We may also use aggregate information and statistics for the purposes
of monitoring website usage in order to help us develop the website
and our service and may provide such aggregate information to third parties.
These statistics will not include information that can be used to
identify any individual.
If, at any time, you wish to have your information removed from our
active databases, please fill in the contact form entering "REMOVE
FROM DATABASE" in the comment box. We will take steps to ensure that
the information is deleted as soon as reasonably practicable.
Our Use of Cookies and Other Information Gathering Technologies
Cookies are small text files on your computer. A cookie contains
identifying information. The cookie is used to make the link between
you and the information you have provided to the website. This allows
your shopping bag to be kept separate from other users and enables us
to automatically complete some of the forms when you subsequently use them.
The creation of a cookie on your computer does not give the website
any access to other information such as your e-mail address.
How We Protect Your Information
We endeavour to protect the information you provide and there are
various security procedures that have been put in place, as set out in
this policy.
The password you use to register on the Hold them up site is stored in an encrypted manner.
When using Recommend a Friend, Hold them up keeps no copy of the e-mail entered and so only the one recommendation e-mail required is sent.
Also, Hold them up won't be using the data for any spamming activities.
When you access the secure payment pages of our site your browser will
be provided with an electronic secure security certificate confirming
that you have accessed our 3rd Party Payment Providers site and all communications will be encrypted. When you create an online order that is then passed on to the relevant destination using the same level of encryption, this includes credit card verification. Hold Them Up do not store or retain any information regarding your credit or debit card.
Firewalls are used to block unauthorised traffic to the servers and
the actual servers are located in a secure location which can only be
accessed by authorised personnel.
Sale of Business
In the event that this business is sold or integrated with another
business your details may be disclosed to our advisers and any
prospective purchasers' advisers and will be passed on to the new
owners of the business so that they can continue to provide the
service that we currently provide. We will require the purchaser to
follow the practices disclosed in this Privacy Policy or to give you
at least three months notice of any proposed changes.
Updating Your Details
If any of the information that you have provided to Hold them up.
changes, for example if you change your e-mail address, name or
payment details or if you wish to cancel your registration, please let
us know the correct details by filling out the contact us form and
entering "CHANGE OF DETAILS" in the comment box.
Changes
If we change our Privacy Policy we will post the changes on this page
and we may also place notices on other pages of the website so that
you can at any time check our current policy. If we make any changes
that may significantly affect the way we deal with your information,
we will also e-mail you to notify you of the proposed changes so that
you may have your details removed from our records if you do not agree
with the changes.
How to Contact Hold them up
We welcome your views about our website and our Privacy Policy. If you
would like to contact us with any queries or comments please fill out
the contact us form.
Thank you
Corinne